PS Tech
The role involves the development of KAHRAMAA’s HR policy under the guidance of the Senior Policy Analyst. This position is responsible for creating HR processes, procedures, flowcharts, and forms. It includes providing administrative support to the HR department and ensuring efficient operation of HR processes and procedures. Key tasks include managing HR-related documentation, maintaining employee records, coordinating HR activities, and supporting various HR initiatives.
Key Responsibilities:
Assess existing HR policies and employee benefit provisions in comparison to industry standards, and advocate for the approval of proposals that enhance competitiveness.
Contribute to the creation of HR policies, systems, and procedures related to employment, compensation, employee relations, and administration, aligning with company objectives and legal requirements.
Develop implementation guidelines and manuals to serve as a reference for HR policy provisions for employees, supervisors, and managers.
Prepare directives for department managers regarding company policies on various HR management aspects and ensure they are disseminated widely and promptly.
Address inquiries, both oral and written, about HR policy provisions that may highlight potential conflicts between KAHRAMAA’s policies and legal obligations.
Design and evaluate HR processes, procedures, flowcharts, and forms to facilitate HR policy implementation.
Ensure KAHRAMAA’s HR policies comply with governmental and legal standards regarding content, form, and language.
Refer HR policy issues that could have future legal implications to experts for guidance and resolution, and maintain documentation for corporate knowledge.
Assist with the onboarding of new employees by organizing orientation programs, preparing welcome packages, and coordinating necessary documentation.
Support offboarding processes, including conducting exit interviews, managing the return of company property, and updating employee records.
Prepare and maintain HR documentation, employee handbooks, policies, and procedures, ensuring accuracy and compliance with legal and regulatory requirements.
Utilize ERP systems and databases to input and retrieve employee data, ensuring data accuracy, generating reports, and providing basic HR analytics as needed.
Monitor and manage employee leave requests, ensuring adherence to leave policies and tracking balances, while providing reports for payroll processing.
Draft HR-related communications, including employment verification letters, disciplinary notices, and memos, and coordinate internal communication about HR policies and updates.
Ensure compliance with relevant laws, regulations, and internal policies, maintaining accurate records, filing, archiving, and retrieval of HR documents in line with data privacy and retention policies.
Maintain personnel databases, ensuring the security and integrity of employee records within the HR function.
Oversee the accurate and timely processing of new hires, rehires, and terminations.
Manage timely payment of employee benefits, including loans, airfares, freight charges, and educational assistance for Qatari staff.
Handle the termination of employee services in accordance with HR Law, ensuring settlement of terminal benefits.
Authorize processing of Qatari retirements, insurance claims, health benefits, and injury compensation.
Process retirement and pension payments (mandatory, disability, voluntary) and prepare final settlements.
Manage resignations and service terminations as per policy.
Assist retired employees with the settlement of their dues.
Skills and Qualifications:
Education and Experience:
Bachelor’s degree in Human Resources, Business Administration, or Psychology; a postgraduate degree in Business Administration or HR is preferred.
Over 10 years of experience in a similar role.
Proficiency in both spoken and written English and Arabic is preferred.
Required Skills:
Strong time and schedule management abilities.
Proficiency in budget preparation and financial management.
Effective communication skills, both verbal and written.
Knowledge of ISO and risk management standards and procedures.
Advanced knowledge and understanding of ERP/HR systems.
Ability to make administrative and procedural decisions for improvement.
Strong organizational and coordination skills.