Bodyshop Supervisor

Oversee the operations of an automotive body repair shop to ensure high-quality repairs and streamlined workflow.

Duties & Responsibilities:

• Shop Management and Coordination:
  Responsible for directing activities within the body repair shop, which includes supervising technicians, ensuring quality standards, managing workflow, customer service, and enforcing safety regulations. The supervisor plays a vital role in delivering timely, cost-effective, and high-quality vehicle repairs while achieving customer satisfaction.
• Supervision and Team Management:
  • Lead and manage a team of body repair technicians, painters, and shop staff.
  • Assign tasks to technicians according to skill level and job priority.
  • Ensure staff are trained in current repair techniques and safety protocols.
  • Monitor and assess work performance, providing feedback and support as needed.
• Operations Management:
  • Oversee daily operations of the body shop, ensuring a smooth workflow and minimizing downtime.
  • Inspect vehicles to evaluate repair requirements based on customer needs and damage assessment.
  • Ensure all repair work meets safety standards and manufacturer guidelines.
  • Develop and maintain work schedules to meet repair deadlines.
• Customer Service:
  • Communicate with customers to provide updates on repair status, timelines, and costs.
  • Address customer concerns, ensuring satisfaction and resolving any issues.
  • Provide repair job estimates and maintain transparency in pricing and procedures.
• Quality Control:
  • Perform final quality checks on vehicles before customer return.
  • Ensure all repairs align with company and industry standards for safety and aesthetics.
  • Monitor compliance with local regulations and best practices in the industry.
• Inventory and Equipment Management:
  • Maintain inventory of parts, supplies, and equipment necessary for repairs.
  • Ensure all tools and equipment are well-maintained and operational.
  • Order replacement parts and materials as needed, managing costs and minimizing waste.
• Safety and Compliance:
  • Implement and enforce shop safety protocols and procedures.
  • Ensure all technicians adhere to safety standards to prevent accidents and injuries.
  • Comply with environmental regulations, including proper disposal of hazardous materials.
  • Prepare reports on shop performance, productivity, and profitability for management review.
  • Accountable for both qualitative and quantitative operations of the body shop.
  • Perform other related duties as assigned by the supervisor.

Skills

a) Generic & Specific Skills:

• Strong technical expertise and effective team management.
• Excellent communication skills (both written and spoken).
• Proficient diagnostic skills.
• Strong organizational skills.
• Leadership skills.