Customer Service Officer (Abu Dhabi, Ajman, Dubai and Sharjah)

Full Time
UAE
Posted 3 months ago

To perform duties required on site at a consistently high service level whilst working within guidelines of Majid Al Futtaim Entertainment’s policies and procedures

 

ROLE PROFILE:

 

Follow Majid Al Futtaim Entertainment’s service steps to deliver a consistent high level of service to all guests.

Follow Majid Al Futtaim Entertainment’s cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift.

Utilise suggestive selling and upselling skills in all areas of the cinemas to maximize each transaction.

Abide by policies & procedures listed in Majid Al Futtaim Entertainment’s health and safety management program to ensure a safe environment for guest, colleagues and self.

Provide assistance to others where possible regardless of which department is listed on the roster.

Follow food hygiene policies to ensure all food & beverage served to guests is safe and free of contamination.

 

REQUIREMENTS:

Be available to work shifts, on weekends and public holidays as per the roster

Strong communication skills

Customer service orientation

Minimum High School Certificate

 

back to Majid Al Futtaim careers

 

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Job Features

country

UAE

CITY

Dubai

Gender

Both

Nationality

ALL

Salary

Undefined

Job Type

Full time

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