Full Time
Kuwait
Posted 9 months ago

The VDI Administrator position in Kuwait involves managing and maintaining Virtual Desktop Infrastructure (VDI) systems, ensuring smooth operation, and optimizing performance. The role requires expertise in virtualization technologies, troubleshooting, and supporting end-users in a dynamic, fast-paced environment.

VDI Administrator – Kuwait

We are seeking an experienced and highly skilled VDI Horizon System Administrator to manage and support our virtual desktop infrastructure. The ideal candidate will have a strong background in VMware Horizon, in-depth knowledge of VDI technologies, and a proven track record in managing and optimizing VDI environments. This role involves provisioning, maintaining, and troubleshooting VDI systems to ensure optimal performance and user satisfaction.

Experience:

  • Support and manage VMware Horizon View (VDI) infrastructure.
  • Analyze, administer, and provide support for VMware Horizon View VDI.
  • Provision servers, including adding, allocating, and managing vDisks for end-user devices.
  • Provide administration support for VMware AppVolumes.
  • Build AppStacks, install packages, and maintain them.
  • Develop scripts to automate VDI environment monitoring.
  • Respond to end-user requests for technical support and assistance within established procedures.
  • Build and maintain desktop pools.
  • Manage and troubleshoot the migration from Citrix XenDesktop to the Horizon environment (an added advantage).
  • Knowledge of ITIL tools, such as Remedy.
  • Familiarity with ITIL processes like Incident Management and Change Management.
  • Day-to-day administration of L1/L2 BAU tasks.
  • Coordinate with various stakeholders and offshore teams. Perform Root Cause Analysis (RCA) for major incidents.
  • Experience in upgrading and maintaining VMware Horizon, AppVolumes, DEM, UAG, and NSX.
  • Hands-on experience with scripting and automation, particularly using PowerShell, for VDI health checks and other tasks.
  • Proven ability to perform regular health checks, maintenance, and patch management for VDI systems.
  • Experience with capacity planning and performance optimization of VDI infrastructures.
  • Knowledge of security practices, including renewing certificates and applying patches for vulnerabilities.

Skills & Certifications:

  • VCP-Data Center Virtualization
  • VCP-Desktop Management certification (must-have)
  • VCP-Digital Workspace

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