The Spa Therapist plays a vital role in promoting client well-being and relaxation within a luxurious setting. This role demands a combination of technical expertise, excellent customer service, and genuine passion. The Spa Therapist will provide a variety of treatments, including massages, facials, and personalized care. The ideal candidate should be well-versed in different techniques and products, delivering high-quality service to ensure client satisfaction and loyalty.
Responsibilities:
- Conduct detailed consultations with clients to understand their needs and preferences.
- Maintain a clean, organized treatment area, ensuring all equipment is sanitized.
- Deliver outstanding customer service, promptly addressing client inquiries and concerns.
- Educate clients on aftercare and wellness practices to maximize treatment benefits.
- Manage appointment scheduling and maintain accurate client records.
- Promote Decaar products and services to enhance the client experience.
- Participate in ongoing training and professional development opportunities.
Preferred Candidate:
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment with attention to detail.
- Proficiency in various massage techniques.
- Flexibility to work evenings and weekends as required.
- Strong organizational skills and effective time management.
- Positive attitude and commitment to delivering excellent client service.
- Ability to work collaboratively within a team.
Skills:
- Expertise in various facial massage techniques.
- Knowledge of skincare products and facial treatments.
- Strong customer service and communication skills.
- Understanding of health and safety regulations.
- Proficient in maintaining cleanliness and hygiene standards.
- Effective time management to handle multiple appointments.
- Basic understanding of facial anatomy.