The Spa Therapist plays a vital role in promoting client well-being and relaxation within a luxurious setting. This role demands a combination of technical expertise, excellent customer service, and genuine passion. The Spa Therapist will provide a variety of treatments, including massages, facials, and personalized care. The ideal candidate should be well-versed in different techniques and products, delivering high-quality service to ensure client satisfaction and loyalty.
Responsibilities:
Conduct detailed consultations with clients to understand their needs and preferences.
Maintain a clean, organized treatment area, ensuring all equipment is sanitized.
Deliver outstanding customer service, promptly addressing client inquiries and concerns.
Educate clients on aftercare and wellness practices to maximize treatment benefits.
Manage appointment scheduling and maintain accurate client records.
Promote Decaar products and services to enhance the client experience.
Participate in ongoing training and professional development opportunities.
Preferred Candidate:
Strong communication and interpersonal skills.
Ability to work effectively in a fast-paced environment with attention to detail.
Proficiency in various massage techniques.
Flexibility to work evenings and weekends as required.
Strong organizational skills and effective time management.
Positive attitude and commitment to delivering excellent client service.
Ability to work collaboratively within a team.
Skills:
Expertise in various facial massage techniques.
Knowledge of skincare products and facial treatments.
Strong customer service and communication skills.
Understanding of health and safety regulations.
Proficient in maintaining cleanliness and hygiene standards.
Effective time management to handle multiple appointments.