A Dealer Business Manager (DBM Manager) in IT is responsible for managing relationships between the company and its dealers, ensuring that business objectives and targets are met. This role involves overseeing the performance of dealers, providing them with the necessary tools and resources, and ensuring that the dealers are aligned with the company’s IT strategy. The DBM Manager is also responsible for analyzing market trends, driving sales growth, and ensuring that the dealers meet the standards for customer service and product delivery
Dealer Business Manager ( DBM Manager) – IT
The Dealer Business Manager specializing in SAP IS-AUTO plays a pivotal role in the automotive dealership and distributor industry. This role requires a combination of technical knowledge in SAP IS-AUTO and strong business insight to enhance operational efficiency and improve customer satisfaction. The successful candidate will be responsible for the implementation and management of SAP solutions designed for the automotive sector, ensuring that business processes align with the company’s strategic objectives.
Responsibilities:
- Lead the implementation of SAP IS-AUTO solutions to streamline dealership operations.
- Work closely with cross-functional teams to collect requirements and define system specifications.
- Provide training and support to dealership staff on SAP features and best practices.
- Monitor system performance, troubleshooting issues to ensure smooth operations.
- Analyze business processes and identify areas for improvement using SAP tools.
- Develop and maintain documentation for system configurations and user procedures.
- Serve as a liaison between the dealership and SAP support teams for system enhancements.
- Prepare regular reports on system usage and performance metrics for management review.
- Ensure compliance with industry regulations and company policies related to SAP activities.
- Stay updated on the latest SAP advancements and automotive industry trends, recommending innovative solutions.
Preferred Candidate:
- Proven experience in managing SAP IS-AUTO implementations.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Detail-oriented, with a focus on delivering high-quality results.
- Strong project management skills, capable of handling multiple tasks.
- Ability to adapt to changing business needs and technological advancements.
- Customer-focused with a commitment to service excellence.
- Proficient in data analysis and reporting tools.
- Knowledge of automotive industry standards and practices.
Skills:
- Expertise in SAP IS-AUTO modules and functionalities.
- Strong understanding of automotive dealership operations.
- Proficient in project management methodologies.
- Excellent training and presentation skills.
- Ability to analyze and interpret complex data sets.
- Strong troubleshooting and technical support skills.
- Familiarity with industry regulations and compliance standards.
- Effective written and verbal communication skills.
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