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Program Manager – Category Support, Amazon Fresh Grocery
- Bachelor’s degree or equivalent
- Experience with Excel
- 2+ years of program or project management experience
- $50,100 – $107,200 a year – Full-time
Amazon is looking for a bright, customer obsessed, and driven individual to join Amazon Fresh as a support partner for our Category team. This role will own tactical execution and processes that help our Category and Vendor Managers focus on the strategic needs of their businesses. This is an opportunity for someone to learn about our business and processes, show an ability to deliver tangible results and strong ownership, and put themselves on a path to becoming a category owner or vendor manager.
In this role, you will engage directly with multiple internal and external teams to support our product catalog and customer experience in-store and online. This can include everything from new product launches and setup, managing pricing, preparing for assortment resets, reviewing and presenting industry trends, working with marketing to plan and execute awareness campaigns, and much more. Given the breadth of activities, you will build and utilize a wide range of skills to work across major functional areas such as merchandising, buying, pricing, inventory management, operations, online marketing, and finance.
The ideal candidate should be eager to learn, interested and willing to fully own processes and execution, be detail oriented, and have strong internal and external customer service skills. Amazon Fresh is a new and growing business, and this candidate will be required to operate in ambiguous situations. As a result, a collaborative attitude, great communication skills, and a keen sense of initiative are critical to success. Is a self-starter who will take ownership of projects and business problems to a successful result.
Key job responsibilities
- Troubleshoot and fix issues with our product catalog
- Setting up new products
- Manage processes around product pricing
- Review and share industry trends and data
- Manage and review marketing campaigns and product promotions
- Use various tools and systems
- Use Excel and dashboards to identify challenges and analyze data
- Provide visibility to Category and Vendor Managers about your work and results
- Collaborate with cross-functional partner teams, including marketing, instock, merchandising, and category
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Retail experience, particularly in grocery
- Past experience with buying, inventory management, or program operations
Strategic Customer Engagements
- 12 + years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure
- 12+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals
- Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience)
- $153,000 – $252,900 a year – Full-time
Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team to focus on the Private Equity Industry. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS and to establish AWS as their key cloud technology provider.
As a member of SCE, you will be responsible for managing the end to end Deal Cycle for strategic, large, complex or highly competitive deals within the Private Equity vertical. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own alignment with C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.
Key job responsibilities
- Lead negotiations and customer closure for strategic, large, complex or highly competitive deals.
- Develop and shape the overall deal strategy and structure to meet customer business outcome and goals
- Contribute to developing AWS’s value proposition and solutions
- Drive revenue growth and Cloud adoption
- Closely collaborate with key stakeholders across the organization for (Americas/EMEA/APJ) regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)
- Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities
- Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes
- Develop strategies for pricing and discounts; effectively communicate and identify deal blockers
- Lead or support presentation of deal proposals to Customers
- For key deals and escalations, take a leadership role in developing the winning strategy, coaching the field team, and managing the SCE deal team.
- Act as a trusted advisor to regional leadership to support AWS’s strategy.
- Contribute to developing AWS’s value proposition and solutions.
- Drive revenue growth and Cloud adoption.
- Closely collaborate with key stakeholders across the organization, including regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.).
Preferred Qualifications:
- Advanced degree
- Understanding of the technology ecosystem
- Fluency in English required: multilingual a plus
Vendor Manager, Amazon Fresh Grocery
- 3+ years of with Excel experience
- 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
- Bachelor’s degree, or 3+ years of professional or military experience
- Experience with financial analysis and P&L ownership
- $66,000 – $141,100 a year – Full-time
Key job responsibilities
- Own the P&L for multiple large vendors with a focus on growing categories and customer baskets, as well as improving vendor profitability.
- Develop strategic relationships and joint business plans with suppliers to ensure early insight into new trends and products, early and exclusive access to new items, merchandising and promotions investment and competitive costs.
- Drive winning negotiations and represent Amazon when meeting with vendor senior leadership
- Lead a cross-functional team, including Marketing, Instock, Merchandising, and Amazon Advertising, to drive superior vendor results
- Continuously audit to improve the customer experience and business performance
- Experience managing large data sets and utilizing to drive performance and process improvements
- Experience in vendor negotiations, pricing and promotion, inventory management, and product development
Sr. Technical Program Manager, Amazon
- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience developing and executing/delivering product and technical roadmaps
- $132,900 – $231,400 a year
Key job responsibilities
The right candidate will possess strong technical skills and have demonstrated experience in leading teams who own medium to large distributed services. You must be able to thrive in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. You must be able to communicate up, down, and out to both technical and business audiences. You must be able to successfully drive, architect and scale services based on the program vision, anticipate bottlenecks, and balance business needs against technical constraints. You must take complex challenges and break them down into manageable projects, then work with technologists to prototype and engineering to deliver them in a successful and timely manner. You must be able to de-risk situations by taking a pragmatic approach and be willing to take calculated bets.
Global Account Manager, Healthcare and Life Sciences
- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives in the healthcare and life sciences space
- 10+ years of business development, partner development, sales or alliances management experience with enterprise technology companies
- From $128,600 a year – Full-time
Key job responsibilities
- Help identify key opportunities within global Healthcare Technology customers that allow them to get more value from the AWS cloud solutions.
- Drive revenue and market share in assigned accounts.
- Meet or exceed revenue targets.
- Develop and execute a comprehensive regional plan.
- Accelerate customer adoption.
- Maintain a robust sales pipeline.
- Work with partners to extend reach & drive adoption
- Manage contract negotiations.
- Develop long-term strategic relationships with key accounts.
- Ensure customer satisfaction.
- Experience proactively growing customer relationships within an account while expanding their understanding of the customer’s business
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