Assistant Store Manager -Allbirds (Footwear)

Full Time
Kuwait
Posted 1 month ago

The Assistant Store Manager at Allbirds is responsible for supporting the store’s daily operations, ensuring exceptional customer experiences, and driving sales growth. They work closely with the Store Manager to lead the team, maintain visual merchandising standards, and promote Allbirds’ sustainable footwear brand.

Assistant Store Manager -Allbirds (Footwear)

We are seeking a motivated and energetic Assistant Store Manager to join our team and contribute to the store’s success. The role includes the following key responsibilities:

Team Leadership: Collaborate in managing and inspiring the sales team to meet sales objectives and deliver outstanding customer service.
Sales Performance: Drive sales growth through strategic floor management, deep product knowledge, and engaging customer interactions.
Operational Support: Assist with daily operations, including inventory management, merchandising, and maintaining visual and organizational standards.
Customer Experience: Ensure every customer enjoys a welcoming, seamless shopping experience, addressing inquiries and resolving issues promptly.
Training & Development: Support in onboarding, training, and mentoring team members to foster professional growth and enhance performance.
Brand Representation: Uphold and promote the brand’s values and standards across all store activities.

Success in this role requires a passion for footwear, strong leadership capabilities, and a proactive approach to challenges.

Skills:

  • Leadership & Team Management: Proven ability to motivate and lead a team to achieve and exceed goals.
  • Sales & Customer Focus: Exceptional sales abilities and customer engagement skills to drive performance and satisfaction.
  • Communication: Strong verbal and written communication skills for effective interaction with stakeholders.
  • Problem-Solving: Quick and resourceful in addressing customer concerns and operational issues.
  • Product Knowledge: Comprehensive understanding of footwear trends and products to provide informed recommendations.
  • Time Management: Excellent organizational skills to handle multiple tasks efficiently, especially during busy periods.
  • Organizational Skills: Attention to detail in managing inventory, visual merchandising, and store standards.
  • Customer Service Excellence: Dedicated to creating positive, lasting customer relationships through exceptional service.

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Administrative