A Sales Consultant specializing in commercial vehicles is responsible for building strong customer relationships, understanding business needs, and providing tailored solutions. They play a vital role in driving sales by demonstrating product knowledge, negotiating deals, and ensuring customer satisfaction.
Sales Consultant – Commercial Vehicle
Responsibilities:
Evaluate the sales team’s performance and provide accurate sales forecasts.
Maintain records of ongoing sales and handle sales returns efficiently.
Possess in-depth knowledge of the company’s product specifications and features to market them effectively to official authorities.
Engage in negotiations with customers regarding product specifications to promote and market the company’s offerings.
Regularly present products and services to customers, preparing proposals after consulting with the department head.
Offer tailored solutions to customers, ministries, and tenders, ensuring consistent follow-up and client interaction.
Stay updated on tender announcements in official publications relevant to the company’s business sector.
Provide exceptional customer service to build loyalty and encourage repeat business.
Develop and maintain a comprehensive customer database for streamlined sales management.
Stay informed about industry trends, competitors, emerging technologies, and product developments to enhance sales strategies.
Conduct market analysis to identify trends and competitor activities for business improvement.
Prepare daily reports on customer visits, needs, and requirements to share with department heads.
Participate in drafting and disseminating annual sales plans as required.
Complete additional tasks assigned by the direct supervisor with diligence and efficiency.
Skills:
Expertise in converting leads into customers, significantly contributing to revenue growth.
Strong written and verbal communication skills.
Comprehensive knowledge of customer service principles.
Ability to meet tight deadlines with enthusiasm and achieve sales targets effectively.
Excellent telephone and presentation skills.
Proficient in persuasive discussions and debates to secure customer deals