Key Responsibilities:

• Customer Engagement: Deliver outstanding service by assisting clients in product selection, offering styling recommendations, and creating a personalized shopping experience.
• Product Expertise: Stay well-versed in the brand’s watches, jewelry, and collections, including their features, care, and value.
• Sales Performance: Meet and exceed sales targets and KPIs by promoting product features, showcasing new arrivals, and highlighting limited editions.
• Inventory Support: Manage stock replenishment, conduct inventory checks, and maintain an organized store environment.
• Customer Relationships: Foster lasting connections with customers by following up on sales and addressing queries or concerns.
• Transaction Accuracy: Handle cash, credit card transactions, returns, and exchanges with precision and efficiency.
• Brand Representation: Uphold the brand’s values and image by presenting yourself professionally in all customer interactions.
• Team Collaboration: Work alongside colleagues to achieve store goals and contribute to a supportive and positive work atmosphere.

Required Skills

• Customer Service: Exceptional interpersonal skills to engage with clients and ensure a positive shopping experience.
• Sales Expertise: Proven ability to meet sales targets and excel in upselling and cross-selling.
• Product Knowledge: Comprehensive understanding of watches and jewelry, including their features, trends, and care.
• Communication: Strong verbal and written skills to effectively convey information and build rapport.
• Attention to Detail: Meticulous in maintaining inventory accuracy, product displays, and store presentation.
• Problem-Solving: Adept at resolving customer concerns and ensuring satisfaction promptly.
• Teamwork: A collaborative approach to working with team members to achieve shared goals.
• Time Management: Skilled in prioritizing tasks, managing multiple responsibilities, and meeting deadlines efficiently.