The Barista and Cashier role is an engaging position that blends customer service with beverage preparation in a lively, fast-paced environment. In this role, you will be responsible for crafting quality coffee and tea drinks while delivering exceptional customer service. This position calls for a passion for coffee, attention to detail, and the ability to perform efficiently under pressure. As the face of the establishment, your goal will be to ensure every customer leaves with a smile and a memorable experience.
Responsibilities:
Prepare and serve a variety of coffee and tea beverages according to standard recipes.
Operate the cash register, handle payments, and manage cash transactions accurately.
Maintain cleanliness and organization of the work area, including equipment and utensils.
Engage with customers to provide recommendations and answer questions about the menu.
Monitor inventory and assist with restocking supplies as necessary.
Adhere to food safety and hygiene standards.
Assist in training new staff members on beverage preparation and customer service.
Participate in promotional activities and events to enhance customer engagement.
Handle customer complaints and feedback professionally to ensure satisfaction.
Collaborate with team members to achieve daily sales targets and maintain a positive work environment.
Preferred Candidate:
Excellent communication and interpersonal skills.
Strong attention to detail with the ability to multitask.
Ability to work in a fast-paced environment with a positive attitude.
Previous experience in customer service or food service is preferred.
Knowledge of coffee brewing techniques and beverage preparation.
Flexibility to work various shifts, including weekends and holidays.
Strong problem-solving skills and the ability to handle stressful situations.
Team player with a willingness to learn and grow within the role.
Passion for coffee and enthusiasm for sharing it with customers.
Basic math skills for transaction handling and cash management.
Skills:
Proficiency in coffee brewing techniques and equipment use.
Strong customer service and communication abilities.
Cash handling and cash register operation skills.
Knowledge of food safety and hygiene practices.
Effective time management and organizational skills.
Ability to work well under pressure in a high-traffic environment.