B2B Coordinator

Job Responsibilities:

• Customer Management: Handle customer creation and processing.
• Request Processing: Receive and validate documents, input data into SAP, and process team requests related to routing allocation, article extension, specifications, and other requirements.
• Centralized Coordination: Centralize all PMT requests for tracking and follow-up purposes.
• Pricing Templates: Prepare and share daily/weekly pricing templates with office and store team leaders for discount calculations.
• Order Processing: Finalize sales order (SO) processing for invoicing after quotations are submitted by sales representatives, attaching pricing and allocation confirmations.
• Order Updates: Update D&I (Distribution & Inventory) information for each order, centralizing tracking and follow-up on all related requests.
• Credit Processing: Submit daily credit invoice batch documents to collections and monitor credit customer account statuses. Centralize tracking and follow-up on account status updates or unblock requests.
• Customer Engagement: Track customer visit requests and evaluate out-of-office/store lead generation efforts in terms of trajectory and time investment.
• Competitor Analysis: Gather and prepare weekly competitor information, collecting tracking data from team members and online sources for review during meetings.
• High-Value Deals Tracking: Monitor and report daily/weekly progress on high-value deals (above 10KDK) and tenders using Asana.
• Opportunity Monitoring: Track missed opportunities and analyze repetitive high-loss issues for resolution.
• Other Duties: Perform additional tasks as assigned by the department head and manager.

Candidate Requirements:

Education

• Diploma or Bachelor’s degree in Business Administration or a related field.

Experience

• 1–2 years of experience in a similar role.

Technical Skills

• Proficiency in Microsoft Office and other business software.

Core Competencies

• Exceptional verbal communication and negotiation skills.
• Strong listening abilities.
• Results-driven with a focus on achieving targets.
• Quick learner with adaptability to new challenges.
• Highly detail-oriented with a commitment to accuracy.