Custodian Manager Wallet Custody Analyst

McCoin is building a next-generation, compliance-first crypto brokerage platform in the UAE. We are looking for a Senior Crypto Wallet & Custody Operations Manager to lead and own the end-to-end wallet infrastructure and custody operations, ensuring security, efficiency, and regulatory alignment across all blockchain interactions. This role sits at the intersection of blockchain operations, risk management, and product execution.

Key Responsibilities:

Wallet & Custody Operations

Oversee daily operations of exchange wallets, including deposits, withdrawals, and asset flows
Monitor on-chain activity to ensure timely transaction processing and resolve delays or failures
Maintain high availability and operational uptime of wallet infrastructure

Coordinate and execute:

Network upgrades
Token migrations / events
Testing and rollout activities
Risk, Security & Compliance

Monitor internal alerts and respond to incidents in coordination with internal and external stakeholders
Implement safeguards to mitigate operational and financial risks
Continuously review and enhance controls, policies, and risk frameworks
Support engagement with regulators, auditors, and compliance stakeholders
Process Optimization & Product Enhancement

Identify opportunities to automate and optimize internal processes
Improve operational efficiency and user experience across wallet interactions
Analyze competitor platforms and industry trends to drive product and process improvements
Cross-Functional Collaboration

Partner with Customer Support to resolve wallet-related user issues
Work closely with Product, Engineering, Compliance, and Operations teams
Contribute to platform-wide improvements and operational excellence

Required Qualifications:

5+ years of experience in:
➢Crypto wallet operations
➢Blockchain infrastructure
➢Custody or exchange environments
Strong familiarity with:
➢Blockchain ecosystems (EVM, Polkadot, Cosmos, etc.)
➢On-chain analytics tools and transaction monitoring
➢DeFi protocols and emerging blockchain projects

Compensations and Benefits:

Working Hours: Mondays to Fridays from 9AM to 5PM
Airticket: Per Annum
Medical Insurance: Comprehensive Insurance
Annual Leave: after completion of 1 year in service
Salary: To be discussed
Job Type: Full-time

Pay: From AED15,000 per month

Work Location: In person