The Barista and Cashier role is an engaging position that blends customer service with beverage preparation in a lively, fast-paced environment. In this role, you will be responsible for crafting quality coffee and tea drinks while delivering exceptional customer service. This position calls for a passion for coffee, attention to detail, and the ability to perform efficiently under pressure. As the face of the establishment, your goal will be to ensure every customer leaves with a smile and a memorable experience.

Responsibilities:

• Prepare and serve a variety of coffee and tea beverages according to standard recipes.
• Operate the cash register, handle payments, and manage cash transactions accurately.
• Maintain cleanliness and organization of the work area, including equipment and utensils.
• Engage with customers to provide recommendations and answer questions about the menu.
• Monitor inventory and assist with restocking supplies as necessary.
• Adhere to food safety and hygiene standards.
• Assist in training new staff members on beverage preparation and customer service.
• Participate in promotional activities and events to enhance customer engagement.
• Handle customer complaints and feedback professionally to ensure satisfaction.
• Collaborate with team members to achieve daily sales targets and maintain a positive work environment.

Preferred Candidate:

• Excellent communication and interpersonal skills.
• Strong attention to detail with the ability to multitask.
• Ability to work in a fast-paced environment with a positive attitude.
• Previous experience in customer service or food service is preferred.
• Knowledge of coffee brewing techniques and beverage preparation.
• Flexibility to work various shifts, including weekends and holidays.
• Strong problem-solving skills and the ability to handle stressful situations.
• Team player with a willingness to learn and grow within the role.
• Passion for coffee and enthusiasm for sharing it with customers.
• Basic math skills for transaction handling and cash management.

Skills:

• Proficiency in coffee brewing techniques and equipment use.
• Strong customer service and communication abilities.
• Cash handling and cash register operation skills.
• Knowledge of food safety and hygiene practices.
• Effective time management and organizational skills.
• Ability to work well under pressure in a high-traffic environment.
• Basic knowledge of food and beverage pairings.
• Team collaboration and interpersonal skills.